Frequently Asked Questions 

 

Does UK Swim Store Produce a Mail Order Catalogue? 

Currently we do not have a catalogue, but please do forward your detaisl to info@ukswimstore.com and when our next brochure is produced one will be forwarded on to you.

 

How do I know what size swimwear to buy?  

Finding the right swimsuit for you is a very personal thing. At UK Swim Store we offer the broadest a range of swimwear for “real” women, that we can find. For more information on sizes click here.

 

What type of swimwear will I find on UK Swim Store? 

We sell swimwear for ladies who love to swim, but demand a bit more from their swimsuit. We specialise in swimsuits that have bust control and offer better coverage. Swimwear that will give anyone of any shape and size confidence to get in the water and really swim. We have the biggest range online of legged swimwear online.

 

How do I know if I swimsuit is in stock? 

The UK Swim Store website has a stock availability system. When you select the size and colour of the swimsuit you want, a logo will appear underneath the quantity stating whether an item is in or out of stock.

 

 

Can I return a swimsuit if it does not fit me?  

At UK Swim store we know that finding the perfect swimsuit can sometimes be difficult. So please do refer to our returns policy for full details.

 

How quickly will I receive my order? 

If your order is received before 2pm (Monday to Friday), your order will be dispatched the same day by First Class Recorded Royal Mail Post. Your parcel would normally be with you in one to two days from posting. For full postage and delivery information please click here.

 

How can I track an order I have placed? 

All orders shipped are shipped with a Royal Mail tracking number. If you would like to know your tracking number please call 0845 094 1377 and we will be able to give you the tracking number. 

 

Can I pay by cheque for my order? 

If you wish to pay by cheque please phone 0845 095 1377 and we can take your order over the phone. Cheque payment orders can not be made online.

 

Are my personal and payment details secure? 

Your personal details are held only by us and we would never pass them on to a third party. We do not keep credit card numbers after a transaction has been placed. Please view our Privacy Policy for more details.

 

How do I contact UK Swim Store? 

All out contact details can be viewed by clicking here.